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Questions, troubleshooting, and how to reach us.

If something in olea isn't working the way you'd expect, or you just want to ask a question, email support@oleastudio.app and we'll get back to you. Most replies go out within a couple of days.

How grace days work

Every habit gets up to two forgiven misses in any rolling seven-day window. Missing a day inside that allowance keeps your streak counting exactly as if you'd logged it. There's nothing to activate and no limit to track yourself.

What "rebuild" means

If you miss more than your two grace days in a week, the streak ring turns amber and enters a rebuild state instead of resetting to zero. Your best-ever streak for that habit stays saved and visible. Logging the habit again immediately brings you out of rebuild.

Widgets aren't updating

Home Screen and Lock Screen widgets refresh shortly after you log a habit in the app, or on iOS's own widget refresh schedule. If a widget looks stale, opening the app once will sync it. Make sure the widget is still added: open the app, then add it again from the Home Screen or Lock Screen editor if it was removed after an iOS update.

Reminders

Reminders are scheduled locally on your device at the time you choose per habit, in Settings. If reminders stop arriving, check Settings › Notifications › olea on your device to confirm notifications are still allowed.

Siri, Shortcuts, and search

olea supports voice logging through Siri and the Shortcuts app, for example, "Hey Siri, I did Morning Walk in olea" or "Hey Siri, how's Read going in olea." olea also appears in system Spotlight search. No setup is required; these use Apple's built-in App Intents system.

Restoring a purchase

If you've paid for olea on another device signed into the same Apple ID, open Settings inside the app and use Restore Purchases. If a restore doesn't unlock what you expect, email support@oleastudio.app with the Apple ID email used for the purchase (not the password) and we'll help sort it out.

Account and data

olea doesn't use accounts or sign-up. Your habits, logs, and streaks live on your device. See the Privacy Policy for the full detail on what data the app handles.

Languages

olea is available in English, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, and Turkish, following your device's language setting. It requires iOS 26 or iPadOS 26 or later.

Still stuck?

Email support@oleastudio.app with what you were trying to do, what happened instead, and your device model and iOS version if it's a bug. That's usually enough to track it down fast.

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